Pricing & Billing FAQ
How the Cambodia Monitor Professional free trial, billing, renewal and cancellation work — before you sign up.
What do I get with Professional?
Professional unlocks the full intelligence dashboard (live feed, map and watchlist), subscriber-only analysis articles, the subscriber events calendar, live news and business wires, market data (USD/KHR, gold, silver and crypto) and the bilingual English/Khmer interface. Ask — the question-and-answer tool — stays free for every signed-in reader, and so does everything else on the site.
How does the 7-day free trial work?
Sign in with Google, add a card and start your trial. You pay nothing today and get full access immediately. On day 8, your plan renews automatically at $9/month or $90/year unless you cancel first. If you cancel during the trial, you are not charged at all and access ends when the trial ends.
When exactly will I be charged?
Nothing is charged when you start the trial. With the monthly plan, $9 is charged on day 8 and then on the same date each month. With the yearly plan, $90 is charged on day 8 and then on the same date each year. Your exact renewal date is always shown on your My account page.
How do I cancel?
Open My account from the top menu, press Open customer portal, and choose Cancel subscription on Paddle's secure page. You keep full access until the end of the period you have already paid for, you will not be charged again, and no renewal email goes out.
What happens after I cancel?
Your plan is marked Ending on My account, with the date your access continues until. When that date passes, your plan is marked Expired and dashboard access stops. You can resubscribe at any time from the Professional page.
Can I switch between monthly and yearly?
Yes. On My account, press the switch-plan button. The change takes effect right away: you are charged or credited the prorated difference at that moment, and your renewal date updates to match your new plan.
What happens if my payment fails?
You keep access and see a warning on My account and the dashboard. Update your card in the customer portal to fix the payment. If the payment stays unresolved, access ends when the current period does.
Can I get a refund?
Yes. We offer a 14-day money-back guarantee. Request a refund through Paddle — the link is on the receipt email they send you, or visit paddle.net. Refunds are handled by Paddle as the seller of record.
Who processes the payments?
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it collects the payment, handles tax, sends your receipts and provides customer service for billing and refunds. Your card details are handled by Paddle and never reach Cambodia Monitor.
Do I need an account to subscribe?
Yes. Sign in with Google when you subscribe — this links your subscription to your account so My account can show your plan, renewal date and cancellation options.
Ready to try it? Start your 7-day free trial — or read the full Terms (including the 14-day refund policy) and Privacy notice.